Transparent ratings based on price consistency, availability, delivery speed, returns, and customer reviews
How stable prices are over time
% of products in stock
Average delivery time
Aggregated 5-star ratings
PriceHound continuously monitors Australian retailers for pricing, stock levels, delivery times, and customer reviews.
Reputation calculated using weighted metrics: Price Consistency (15%), Availability (20%), Delivery Speed (15%), Return Policy (15%), Customer Rating (20%), Price Competitiveness (15%).
Overall score determines tier: Platinum (90+), Gold (80-89), Silver (70-79), Bronze (<70).
Retailers earn badges by excelling in specific areas (e.g., "Price Leader", "Always Stocked", "Customer Favorite").
Monthly comparison shows if retailer is improving, stable, or declining. Users see at a glance which retailers are getting better or worse.
Scores are recalculated daily based on the latest data from each retailer. Customer ratings update as new reviews are published.
Different retailers excel in different areas. For example, eBay might have competitive prices but slower delivery, while Amazon offers fast delivery with consistent pricing. The overall score balances all factors.
Yes! Each badge has a requirement (e.g., "Price competitiveness > 80"). If a retailer drops below the threshold, they lose the badge until they improve.
Customer ratings are aggregated from verified purchases on major platforms (Amazon, Google Reviews, etc.). We filter out suspicious reviews using AI.
Retailers can improve by: (1) maintaining stable prices, (2) keeping inventory well-stocked, (3) offering faster delivery, (4) improving return policies, and (5) encouraging genuine customer reviews.